Bai Banking Strategies

Informações:

Synopsis

BAI Banking Strategies is a weekly show that focuses on the key issues impacting financial services leaders. We bring you objective opinions and actionable insights to power smart decisions. Hosted by BAI managing editor Lou Carlozo.

Episodes

  • 33.05 - Fight fraud collectively for the biggest impact

    06/05/2024 Duration: 14min

    IDology's Crystal Blythe discusses in the BAI Banking Strategies podcast that the real-time fraud fight lies solidly with building out an information-sharing consortium across collaborators and competitors.

  • 33.04 - The fraud fight gets faster

    02/05/2024 Duration: 24min

    Brian Keefe of NICE Actimize joined the BAI Banking Strategies podcast to share his best ideas to leverage fraud-detection technology and real-time interdiction.

  • 33.03 - Measure innovation in incremental wins

    19/12/2023 Duration: 20min

    BAI Global Innovation Awards Lead Judge Amy Radin and Vice President & Portfolio Head - Strategic Accounts, Financial Services of Infosys Raghav Agarwal join the BAI Banking Strategies podcast to share recent industry innovation trends and how banks can position themselves as leaders focused on customers, data, and collaboration.

  • 33.02 - Maximizing digital marketing ROI

    18/12/2023 Duration: 16min

    In today's fiercely competitive environment, marketers are feeling the pressure to drive engagement, strengthen loyalty, and achieve deposit growth. Robert Ropars from Vericast joins us to share his perspective on how financial institutions can drive customer acquisition, increase retention and develop attribution strategies in the digital marketing space.

  • 33.01 - ‘Tis the season for greater fraud awareness

    01/12/2023 Duration: 19min

    Brian Keefe from NICE Actimize joins on the BAI Banking Strategies podcast to talk about heightened volume and patterns of fraud during the holidays, and what banks can do about it.

  • 32.08 - Winning the primary client relationship battle

    14/11/2023 Duration: 19min

    Marc Salinas and Eric Campbell from Bottomline Technologies join us to share how recent industry events create an opportunity for financial institutions to position themselves as a valued resource for their business banking and commercial clients and win the battle for primary ownership of the customer relationship.

  • 32.07 - FedNow is live…now what?

    02/10/2023 Duration: 18min

    FedNow is officially live. With the launch comes the potential for financial institutions to expand and provide different products and services that they are just touching on today.  Brian Keefe from NICE Actimize joins us to tell us more about how FedNow can be safe and efficient, all while allowing for a wider range of innovative instant payment services in the near future.

  • 32.06 - Fraud activity is increasing – how to protect your institution and customers

    12/09/2023 Duration: 23min

    Greg Kanevski of ServiceNow joins the BAI Banking Strategies podcast to discuss the impact of increased fraud on financial institutions and how they can better protect themselves and their customers in their fight against fraudsters.

  • 32.05 - Fact vs Fiction: Debunking fraud and faster payments myths

    11/09/2023 Duration: 16min

    Mark Majeske of Alacriti joins the BAI Banking Strategies podcast to dissect and debunk some of the top myths regarding fraud and faster payments.

  • 32.04 - Creating a better digital payments experience for businesses

    20/06/2023 Duration: 19min

    Payments are a central focus in digital banking for retail customers. This is less the case when it comes to businesses. Layne Kight from Deluxe is with us to share ideas on how banks and credit unions can create a better payments experience for their business customers.

  • 32.03 - Easing the banking challenges for people with disabilities

    13/06/2023 Duration: 19min

    Val Srinivas from Deloitte joins us to share his firm’s recent research into the difficulties people with disabilities encounter while banking, and how banks can make things easier.

  • 32.02 - Rethinking risk after the SVB collapse

    07/06/2023 Duration: 18min

    The stunning collapse of Silicon Valley Bank and other banks in early 2023 has reframed how the industry is thinking about risk. Joan McGowan and Tom French from SAS join us to offer advice to banks and credit unions on how to better address the many risks they face.

  • 32.01 - Why banks should help families break the money-talk taboo

    30/05/2023 Duration: 21min

    American families dislike talking about money – a recent Wells Fargo survey found that 40% of people would rather talk to their parents about their funeral plans than about their financial plans. Michael Liersch, head of advice and planning for Wells Fargo Wealth and Investment Management, joins us with insights on how banks can help families build more open relationships about money, and why it’s in the banks’ interests to do so.

  • 31.08 - Exploring the “flaw of averages” at banks

    09/05/2023 Duration: 19min

    Banking is getting more complex, and that greater complexity is creating more uncertainties and more risks. Sam Savage from Probability Management joins us to make a case for why banking institutions should change the way they think about and deal with uncertainties.

  • 31.07 - What banks can do when disaster strikes

    02/05/2023 Duration: 18min

    The visual images of natural disasters tend to highlight damage to property, but the real lasting damage is done to people. Kate Bulger from Money Management International joins us to talk about their BAI Global Innovation Award-winning program to help low and moderate income people deal with their finances after a disaster.

  • 31.06 - Citizens Bank has a new way with words

    25/04/2023 Duration: 19min

    As banks work toward deeper and longer-lasting connections with their customers, their choice of language matters. Beth Johnson, chief experience officer at Citizens Bank, is our guest to talk about how her bank is rethinking how it uses words.

  • 31.05 - The original mobile banking is finding new purpose

    11/04/2023 Duration: 20min

    Mobile bank branches have been around for years, but its versatility is giving it a growing role at some institutions. Todd Barnhart and Chris Hill from PNC Bank join us on the BAI Banking Strategies podcast to discuss how they’re taking to the road to reach underserved communities.

  • 31.04 - FedNow’s competitive value for smaller banks

    04/04/2023 Duration: 17min

    The world of real-time payments is about to have a new heavyweight contender as the Federal Reserve rolls out its FedNow Service in 2023. Brian Keefe from NICE Actimize joins us to tell us more about FedNow and how the new service stands to benefit smaller banking institutions.

  • 31.03 - Despite crypto turmoil, this firm is following the customers

    28/03/2023 Duration: 19min

    While many in the financial world are running away from crypto and its perceived dangers, there are others who see lots of opportunity. Gene Grant, CEO at LevelField Financial in Houston, joins us to talk about what his new bank wants to do in the crypto space, and why now is the right time to do it.

  • 31.02 - Getting ready for the largest wealth transfer ever

    21/03/2023 Duration: 19min

    Millennials and Gen Z are starting to inherit money in what will end up as the greatest transfer of wealth in history. Steven Ramirez from Beyond the Arc is our guest to discuss the scale of this transfer, and how banking institutions can position themselves to attract some of those assets.

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